Official Document

Updated: January 2026

1mjudi Privacy Policy

This document explains in detail how 1mjudi collects, processes, stores and protects your personal data. We are committed to ensuring that every piece of information you share with us is handled with full integrity and kept secure.

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Our Core Principles

Why Your Data Is Safe with 1mjudi

Six foundational principles that shape how we manage the privacy of every user on our platform.

Full Data Encryption

All your personal data and transaction information is encrypted using industry-standard SSL technology. No unauthorised third party can access this information.

Minimal Data Collection

We only collect data that is genuinely necessary to deliver our services, process payments and meet our international licensing requirements.

Full User Control

You have the right to access, correct or request deletion of your data at any time. We take every request you make seriously.

No Data Selling

Your personal data will not be sold to any third party for marketing or commercial purposes. Your privacy is not a commodity to us.

Time-Limited Retention

Your data is only kept for as long as required by law or operational needs. Once that period ends, the data is securely deleted.

Breach Notification

If any security breach occurs that affects your data, we will notify you within a reasonable time without delay.

1. Introduction and Scope of This Policy

This Privacy Policy is issued by 1mjudi, an online betting platform operating under international licensing. This Policy applies to all users who register an account, use our services, browse our website or interact with any part of the 1mjudi platform.

By registering or using our platform, you agree that 1mjudi may collect and process your personal data as described in this document. If you do not agree, please stop using the platform and contact our support team for account deletion.

Important Note: This Policy may be updated from time to time. Any material changes will be communicated to you by email or in-platform notification before those changes take effect.

2. Types of Personal Data Collected

In the course of our operations, 1mjudi collects several categories of personal data to ensure our services are delivered effectively, securely and in compliance with applicable legal requirements:

Identity Information: Full name, identity card number (MyKad), date of birth and other identity verification documents required for the Know Your Customer (KYC) process.
Contact Information: Email address, mobile phone number and, where applicable, mailing address.
Financial Information: Details of payment methods used — including Touch 'n Go eWallet, DuitNow, FPX (online banking), Boost and information related to crypto assets (USDT, BTC, ETH) — as well as deposit and withdrawal records. We do not store your full credit card number or e-wallet password.
Technical Data: IP address, web browser type, operating system, login session data and device information used to access the platform.
Behavioural Data: Betting records, game preferences, session duration and platform usage patterns for the purpose of service improvement and detection of unusual activity.
Communication Data: Records of conversations with our customer support team via live chat or email, retained for quality control purposes.

3. Purposes for Using Personal Data

Every piece of data we collect has a clear and legitimate purpose. 1mjudi processes your personal data for the following purposes:

Registering and managing your user account on the 1mjudi platform.
Processing deposits and withdrawals securely and in a timely manner.
Meeting legal compliance obligations including KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures as required by our international licensing body.
Detecting and preventing fraud, account misuse and unauthorised activity.
Delivering effective 24/7 customer support in Malay and English.
Sending important notifications about your account, policy changes or offers related to your services — with your consent.
Analysing aggregated (anonymised) data to improve the user experience.

🔒 Purpose Limitation Principle: We will not process your data for any purpose beyond those stated above without first obtaining fresh consent from you.

4. Sharing Data with Third Parties

1mjudi does not sell your personal data to any third party. However, in the course of our operations, there are certain situations where some data may be shared with trusted parties:

Payment Service Providers: Parties that process your payment transactions, including payment gateway operators for Touch 'n Go eWallet, DuitNow, FPX, Boost and crypto asset transaction processing. Data shared is limited to what is necessary to complete the transaction.
Game Platform Providers: Game software developers who supply content on our platform may receive session data required to run the games properly.
Statutory Authorities: Where required by law, court order or regulatory body investigation, we may be required to disclose certain information to the relevant authorities.
Technical Support Services: Technology providers who assist us in operating and maintaining the platform, subject to strict confidentiality agreements.

All third parties who receive 1mjudi user data are contractually bound to use it only for permitted purposes and to comply with proportionate data security standards.

5. Data Storage and Security

The security of your data is an absolute priority for 1mjudi. We implement multiple layers of technical and organisational security measures:

SSL/TLS encryption for all data transferred between your device and our servers.
Strict role-based access control for internal staff.
Continuous security monitoring and periodic penetration testing by independent security experts.
Secure data backup systems and tested disaster recovery procedures.
Two-factor authentication protocols for access to sensitive data management systems.

Your data is stored on servers located in certified data centres with high physical and digital security standards. Retention periods depend on the data category — transaction records are kept for the period set by our licensing body, while marketing data is deleted once you withdraw your consent.

6. Use of Cookies and Tracking Technologies

The 1mjudi platform uses cookies and similar tracking technologies to improve your experience. There are several categories of cookies we use:

Essential Cookies: Required for the basic functions of the platform, such as maintaining your login session and language preferences. These cookies cannot be disabled without affecting platform functionality.
Performance Cookies: Collect anonymous information about how users interact with our platform, helping us identify and resolve technical issues.
Functional Cookies: Remember your preferences such as language and display settings so you do not have to re-enter them each time you log in.

You can manage your cookie settings through your web browser. However, disabling certain cookies may affect platform functionality.

7. Cross-Border Data Transfers

As a platform operating under international licensing, your personal data may be transferred to, and processed in, countries other than Malaysia. In such cases, we ensure:

Data transfers are only made to countries or organisations that comply with data protection standards equivalent to or stricter than those applicable in Malaysia.
Appropriate data transfer agreements, including standard contractual clauses, have been put in place to protect your data in transit and during processing.
All international data recipients are subject to periodic security assessments by our compliance team.

8. Contact Us Regarding Privacy

If you have any questions, concerns or requests relating to how we handle your personal data, please contact our privacy team:

Privacy email: [email protected]

Our direct support is available 24/7 via live chat within the 1mjudi platform, in Malay and English. We will endeavour to respond to all privacy-related enquiries thoroughly and in a timely manner.

Your Rights

1mjudi User Privacy Rights

As a user of our platform, you have the following rights regarding your personal data.

Right of Access

You may request a copy of all personal data we hold about you.

Right to Rectification

You may ask us to correct data that is inaccurate or incomplete.

Right to Erasure

You may request the deletion of your data, subject to legal obligations.

Right to Restriction

You may ask us to limit the processing of your data in certain situations.

Right to Portability

You may request your data in a structured, machine-readable format.

Right to Object

You may object to the processing of your data for direct marketing purposes.

Withdrawal of Consent

You may withdraw any consent you have given at any time.

Right to Complain

You have the right to lodge a complaint with the relevant data protection authority.

FAQ

Questions About 1mjudi Privacy

Not at all. 1mjudi does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. Any data sharing is limited to legitimate operational needs, such as payment processing and licensing compliance, and is always subject to strict confidentiality agreements.

You may submit a data access request via 24/7 live chat or by emailing our privacy team at [email protected]. Please include your account username and valid proof of identity. We will process your request and provide the relevant information within a reasonable timeframe.

The Know Your Customer (KYC) process is a mandatory requirement under our international licensing framework. It helps us verify that users are aged 21 and above, prevent fraud, stop money laundering, and ensure accounts are only used by their rightful owners. Documents you submit are stored with full encryption and are only accessible by authorised staff.

Yes, you may apply for account closure and data deletion. However, please note that some records may need to be retained for a certain period to fulfil legal obligations and the audit requirements of our international licensing. We will clearly inform you which data is deleted immediately and which needs to be retained, along with the retention period.

Our platform uses automated systems to detect fraud and suspicious activity in order to protect your account. Any decision that materially affects your account — such as a temporary suspension for security reasons — will be reviewed by our staff before further action is taken. You have the right to request a human review of any automated decision that affects you.

If we make material changes to this Privacy Policy, we will send a notification to your registered email and display a clear notice within the platform before the changes take effect. You will be given sufficient time to review the changes. If you continue to use the platform after the effective date, you are considered to have accepted the updated terms.

Safe and Trusted Platform

Bet with Confidence at 1mjudi

Your personal data is fully protected. Enjoy online slots, live casino and sports betting knowing your privacy is always our priority.

This platform is for individuals aged 21 and above. Bet responsibly.