FAQ 1mjudi — Answers for Malaysia Players

This page brings together the most frequently asked questions by 1mjudi players in Malaysia — covering sports betting, bonuses and promotions, how to deposit, the withdrawal process, and the VIP rewards programme. All answers are updated in line with current platform policies so you can play with confidence and without confusion.

Secure & Trusted

All transactions at 1mjudi are processed through fully encrypted local payment channels to keep your account safe.

Fast Withdrawals

Your funds can be received within 10 to 45 minutes after a withdrawal request is approved — including on weekends.

200% Bonus for New Members

Claim the 1mjudi welcome bonus of 200% up to RM1,000 on your first deposit with a 25x wagering requirement.

Support 24/7

The 1mjudi customer support team is available via live chat and email in Bahasa Melayu and English at all times.

Multiple Payment Methods

Deposit and withdraw via Touch 'n Go eWallet, DuitNow, FPX, Boost or cryptocurrency — choose whatever works best for you.

Tiered VIP Programme

Loyal 1mjudi players can advance to Bronze, Silver or Gold tier with weekly cashback of up to 0.8% based on playing activity.


Category 1

Sports Questions

Yes, 1mjudi offers betting markets for Malaysia Super League and international leagues such as EPL. You can choose markets like 1X2, Asian handicap, total goals and more. Markets open before the match starts and odds are updated live based on what is happening on the pitch.

Malay odds are shown as a positive or negative value — positive means you win more than the amount you staked, while negative means you need to stake more to win RM1. Decimal odds show the total return (including your stake) for every RM1 wagered. At 1mjudi, both formats are available and you can switch your preference in account settings.

Yes. Live betting at 1mjudi lets you place bets while a match is in progress — including EPL, Malaysia Super League and other football competitions. Odds change in real time based on the current score, red cards and on-pitch situations. The live betting page always shows the latest updates so you can make more informed decisions.

Mix parlay lets you combine multiple match selections into a single bet slip for higher combined returns. At 1mjudi, you can combine matches from different leagues on one slip. All selections in the parlay must win for the bet to be successful — a single loss is enough to void the entire parlay ticket.

Cancellations can happen for several reasons: the match was postponed or cancelled by the organiser, a technical issue at the time the bet was placed, or a sudden market change that made the odds invalid. 1mjudi will automatically return the bet amount to your account in such cases. If you have doubts about any cancellation, contact live support for a review.
Category 2

Bonus & Promotions

Most slot games and table games at 1mjudi count in full towards the bonus wagering requirement. However, certain games may contribute only partially or not at all. Check the bonus terms in the promotions section after logging in for the latest list of eligible games you can use to complete your wagering requirement.

Yes, bonuses at 1mjudi have a validity period that must be observed. If the wagering requirement is not completed within the set period, the bonus and any related winnings will be automatically forfeited. It is recommended that you start wagering immediately after the bonus is credited and check the expiry date in your account section.

After registering and making your first deposit, the 200% welcome bonus of up to RM1,000 will be automatically credited to your account. For example, a deposit of RM100 gives a bonus of RM200 — making your account balance RM300. You need to complete a wagering requirement of 25x the bonus amount (RM200 × 25 = RM5,000) before bonus winnings can be withdrawn.

No. The 1mjudi welcome bonus is only available once per new player. This covers one account, one mobile number, one email address and one device. Any attempt to register multiple accounts to claim the bonus repeatedly may result in the account being suspended under the platform's terms and conditions.

Wagering requirements at 1mjudi are calculated based on the bonus amount only, not the total balance. For example, if you deposit RM1,200 and receive a bonus of RM1,000, the amount you need to wager is RM1,000 × 25 = RM25,000. Your original deposit (RM1,200) is not included in the wagering calculation and can be used freely.
Category 3

Deposit

Yes, 1mjudi supports deposits via FPX (Financial Process Exchange), which connects directly to most major banks in Malaysia. The process is secure, fast and does not require you to enter card details. Select the "FPX" option on the deposit page, log in to your online banking and confirm the payment — deposits are usually credited instantly.

In most cases, deposits are credited automatically within a few minutes. If the funds have not arrived after 15–20 minutes, you can contact 1mjudi 24/7 live support via live chat and submit proof of the transaction (a screenshot of the payment receipt). Our support team will review and resolve the issue promptly.

1mjudi accepts deposits in USDT, BTC and ETH. Select the crypto option on the deposit page, copy the wallet address provided and send the amount from your crypto wallet. The value will be converted to RM at the current rate at the time of the transaction. Make sure you use the correct network when sending to avoid loss of funds.

The minimum deposit at 1mjudi is RM30 for all payment methods — whether Touch 'n Go eWallet, DuitNow, FPX, Boost or crypto. There is no different minimum deposit amount by method. This allows players at all levels to start playing without a large commitment.

1mjudi does not charge any additional fees on your deposit — the amount you put in is the amount that goes into your account balance. However, your bank or e-wallet provider may apply their own fees depending on the transaction type. Check with your bank or digital wallet before making a payment if you are concerned about external charges.
Category 4

How to Withdraw

The minimum withdrawal at 1mjudi is RM100. Make sure your account balance is sufficient before submitting a withdrawal request. If your balance is below RM100 (after wagering requirements are completed), you will need to keep playing until the amount eligible for withdrawal reaches that minimum.

Withdrawals at 1mjudi are typically processed within 10 to 45 minutes after the request is approved. This applies to all available withdrawal methods. The actual time may vary depending on account verification requirements and system load at the time. If it exceeds 45 minutes, contact live support.

Yes, 1mjudi processes withdrawals seven days a week including weekends and public holidays. Our finance team operates around the clock to ensure your request is processed without unnecessary delay. You do not need to wait for a working day to receive your funds — simply submit your request as usual.

Generally, 1mjudi encourages withdrawals to be made to the same method used for the deposit to facilitate identity verification and reduce fraud risk. For example, if your deposit was made via DuitNow, the withdrawal should ideally go to the same bank account. If you wish to change your withdrawal method, contact support for further guidance.

Winnings from a bonus can only be withdrawn after the wagering requirement has been fully completed. For example, if you receive a bonus of RM200 with a 25x wagering requirement, you need to wager RM5,000 first. Once this requirement is met, the bonus winnings automatically convert to real money that can be withdrawn subject to the RM100 minimum.
Category 5

VIP Rewards

The 1mjudi VIP programme has three tiers: Bronze with weekly cashback of up to 0.3%, Silver with cashback of up to 0.5%, and Gold with cashback of up to 0.8% every week. Each tier also comes with access to more personalised service and priority withdrawal processing for higher-tier members.

VIP tier advancement at 1mjudi depends on your playing activity over time. The more actively you play and bet on the platform, the faster you move from Bronze to Silver and then to Gold. Consistent activity over a set period as assessed by our platform system will trigger an automatic tier upgrade or a special invitation.

The weekly VIP cashback is calculated based on your total net wager for that week. The percentage you receive depends on your current tier — Bronze up to 0.3%, Silver up to 0.5%, Gold up to 0.8%. Cashback funds are credited to your 1mjudi account at the start of the following week and can be used directly for betting.

VIP Gold members at 1mjudi enjoy more exclusive service compared to lower tiers — including a personal account manager who can be contacted directly, priority in the withdrawal processing queue, early access to new promotions, and invitations to special events not available to all players. Benefit details will be communicated directly to eligible Gold members.

VIP tiers are assessed periodically based on your playing activity. An extended period of inactivity may affect your VIP standing in the 1mjudi system. To maintain your current tier, it is recommended that you stay active by continuing to bet consistently. If you plan to take a longer break, contact your account manager or support for guidance.

Still Have More Questions?

The 1mjudi support team is available to assist you 24 hours a day, 7 days a week via live chat and email in Bahasa Melayu and English. No need to wait — contact us now and get answers right away.

Online gambling is for individuals aged 21 and above only. Bet responsibly.